Note: FREE shipping outside of Canada does not include tracking.

To insure international orders please consider purchasing a tracked package option.

COVID-19 Prevention Policy

As we continue to follow the news & status of the corona virus in Canada, we want ensure all our customers that we are doing everything we can to continue delivering your packages during these times.

While we are doing everything we can, there are some possible scenarios that are out of our control. Barring a temporary shutdown from Canada Post, or a complete country-wide lock-down, we will continue delivering your packages as we always have.

With that being said, we advise you to place your order sooner than later while shipments are still being made.


  • We are still open and doing everything we can to stay open
  • Barring any shutdown of Canada Post or country-wide lock-down, we will continue delivering your products
  • Our facility has seen no cases of COVID-19 and therefore is free of contamination. To ensure this continues we practice safe distancing, good respiratory hygiene and thoroughly clean our hands with an alcohol-based hand rub or wash them with soap and water regularly. 
  • Shipping Concerns According to the World Health Organization (WHO) it is not certain how long the virus that causes COVID-19 survives on surfaces of packages, but it seems to behave like other corona viruses. Studies suggest that corona viruses (including preliminary information on the COVID-19 virus) may persist on surfaces for a few hours or up to several days. This may vary under different conditions (e.g. type of surface, temperature or humidity of the environment).
If you think a surface may be infected, clean it with simple disinfectant to kill the virus and protect yourself and others. Clean your hands with an alcohol-based hand rub or wash them with soap and water. Avoid touching your eyes, mouth, or nose.
The World Health Organization (WHO) has deemed it is safe to receive packages from an area where COVID-19 has been reported. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low. We are located in North Vancouver, BC Canada. 
Note: While Canada Post is still accepting shipments, they are not guaranteeing delivery times. You can read their latest statement below.

From Canada Post:

"Our important mission remains to serve all Canadians. We will face challenges. We will be tested. But we will deliver on our mission.

"We are prepared to adapt to the rapidly changing circumstances and implement contingency plans across our network to keep serving the country.

"We have suspended normal delivery guarantees for our parcel service. Delivering safely without overburdening our people in these extraordinary circumstances may take a little more time.

"Our post offices play a vital role in the community and will remain open. Some locations may have to temporarily adjust hours or briefly close due to local circumstances, but we will monitor, respond and inform customers."

Still have Questions?

If you have any additional questions, please feel free to email us directly at satnam@earthtoethers.com

Thank you, stay safe & be well, 

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